McDonald's is the world's largest chain of hamburger fast food restaurants, serving around 68 million customers daily in 119 countries. McDonald’s is America’s favorite underdog franchises story going from one single store in a small county to thousands and thousands of stores all over the globe. Because McDonalds is such a well-known franchise for fast food there are many challenges that they face such as promoting obesity. With obesity being such a huge issue in America and other countries many people and critics are saying that McDonald’s food is not helping the problem. After getting complaints they added healthier food like fresh salads, apples, snack wraps and low calorie meals to their menu.
The McDonald’s C.E.O’s said that it is not their fault, they say McDonalds should be a treat and not an everyday type of meal. They also say that the people that come into McDonald's need to their own healthy choices and it is not their fault for what they chose to eat. I agree with that fact; everyone in the world knows that the burgers and fries are not good for you, so it is your own fault if you go and eat there multiple times a week; you cannot blame it on the company for the mistake that you made.
McDonald’s goal is to be able to put into the customers wants and needs first so that they have a choice when they come into the restaurant. The customer does not have to buy the supersized Big Mac and fries with a large coke; instead buy a salad with a smoothie and be a lot healthier. Being such a well-known company you are going to receive criticism just because people always want to see improvements and make it seem like there is always something better.
To be a successful business it is up to the person to decide what they are going to do with the criticism. You cannot listen to it or you can use it productively and change what you are doing and use it as advice to make your business better. McDonalds has listened to that and is now one of the biggest fast food chains of all time.